Frequently Asked Questions (FAQ) about Workology’s Learning Platform
- Update Your Profile Info
- Change Your Password
- Add a New Credit Card or Update Your Existing Info
- View Past Invoices
How do I find out more about LEARN by Workology?
We offer five learning programs on Workology’s digital learning platform.
What type of resources and support does your HR Certification Class(es) provide?
Our Ace the HR Exam course offers a hybrid online learning environment with on-demand learning and live learning to support your HRCI and SHRM certification studying efforts. These include more than 180 quiz questions, 600+ glossary terms, and other valuable resources and support to help you ace your HR exam and so much more!
Our HR Practice Test course is 550+ verified practice test questions to help you put your HR knowledge to the test. These questions are organized by topic with 50 questions contained within each test or quiz. We use a variety of verified HR exam test questions for the PHR, SPHR, SHRM-SCP, and SHRM-CP exams. These are designed to help you determine where knowledge gaps lie and help you create a focused study strategy.
Ace the HR Exam Audio is an audio only learning course for HR leaders to learn while on the go. The course offering 7 1/2 hours of audio learning in the form of 30 minute lessons. Courses include glossary terms, test questions, laws and cases by chronological order, and more.
How do I log in to Learn by Workology?
Where can I get a receipt of my purchase of classes, courses and membership with Workology?
When you make your first purchase, you should receive an email with a receipt. Receipts are always available on your member dashboard at View Past Invoices. Once you complete your purchase, you will receive an email copy of your invoice.
How do I access my course certificates with the SHRM and HRCI recertification codes?
Once you complete a Upskill HR course, we will email you a certification of completion. You can also access your certificates by visiting the course directory and selecting the course you completed. Then select the button “print certificate” to access your certificate. You can see screenshots and instructions on how to find and print your completed course certificates.
While you are completing a course and the associated lessons, you will need to mark the lesson “complete” in order to move to the next lesson or to have the course marked completed.
Where do I find your HRCI business credits?
We currently offer 24 courses with business credits for those who are SPHR certified. You can click here to access the directory (members only) and click the “business credits” drop-down menu to see all the courses approved for business credits with HRCI. You can also see a public list of all our SPHR Business Credit classes.
Where do I go to access the free courses you have on Upskill HR?
Where do I go to change my profile or contact information?
Visit Update Your Profile Info to update your credit card or existing profile information.
Where can I go to see what my current plan is?
Visit View Your Subscriptions to see what your current plan is.
Who do I contact if I need help with any of the courses or classes?
You can leave a message through the chatbot on any page on this website or by emailing firstname.lastname@example.org. One of our team members will be in contact with you within 24 hours of your message during regular business hours, Monday-Friday. You can also message us on the Facebook Messenger chat bot. Someone will be in touch with you as soon as we are able.
How often do you add new courses?
Each of our courses have different offerings. Our HR Prep classes and practice test courses are not updated or offer new resources outside of the live study session archives for you to review each month or you can participate in our live review sessions. Details and dates arrive via email and within your course’s private study group community.
With our UpSkill HR course and membership we have 75+ courses on LEARN by Workology. This membership also has live classes that are offered to our members. Each membership has different options in terms of new content and resources. With Upskill HR, we are adding 1-2 new courses each month with a variety of new live and on-demand course offerings.